Getting Started Guide (2024)

We've pulled all of our best project resources together on one page including our sample size recommendations, how to measure and our Project SOS button where you can request on demand help from one of our Project Coordinators.

Getting Started GuideGet Help Now

How Can We Help?

On Demand Project Support

How to Measure

Do it Yourself or Give Us a Call

What Size Sample?

Full Panel or 12" x 12"

Get in the Guide

Follow These Steps or Give Us a Call

Use our project calculator for instant pricing or tap Project SOS to speak with one of our Project Coordinators for on demand project assistance at any step in the process below.

Price My Project Project SOS

What's Possible

GenStone can be used both inside and out, browse our inspiration gallery to see how other customers have improved their homes with GenStone.

Inspiration Gallery

Visualize It

Snap a picture of the area(s) you want to improve with GenStone and we'll show you what it would look like in any stone or brick color.

Request Rendering

Read Reviews

See what our customers have to say about working with our Project Coordinators, installing GenStone and our support team.

Reviews

#MyGenStoneDIY

Watch candid stories from our customers showing off their GenStone projects while also offering install insights.

Watch Videos

Buy Sample(s)

Purchase a sample of the color(s) you want to see up close and don't forget, we'll refund you for the color you purchase for your project.

Shop Samples

Measure

Figure out the length and height of your install area(s). Plug these measurements into our online calculator or give us a call so we can double check your estimate.

How Do I Measure?

How to Install

From step by step guided tutorials with Zach and Amanda to guides, specs sheet, tips and tricks, this is your resource for all things install.

Installing GenStone

Order

Buy online, through one of our thousands of retailers or directly from your own personal Project Coordinator at GenStone.

View My Cart

Support

Download your post purchase guide and engage with our five star rated support team for delivery, returns and more.

Download Guide

Meet Our Project Coordinators

On Demand Help No Obligation No Additional Cost

Getting Started Guide (1)

Joshua Burck

Project Coordinator

Learn more

This project gave us such a huge improvement/impact on our home. We love it. If you thinking of doing it, do it! The color is Desert Sunrise.

Charles, US

Getting Started Guide (2)

Joseph Hajek

Project Coordinator

Learn more

Staff was great to work with, and found the material and panels easy to manage for a good result; happy with the end result.

Scott,

Getting Started Guide (3)

Jack Bluni

Project Coordinator

Learn more

Genstone was easy peasy. The project coordinator was very helpful. Love it! Needed several more tubes of caulking than what was supplied. Other than that, I would not hesitate to use this product again.

Getting Started Guide (4)

Cole Edwards

Project Coordinator

Learn more

Cole was most helpful with answering my questions and putting together a quote. Thank you.

Getting Started Guide (5)

Kayla Anderson

Project Coordinator

Learn more

Everyone did a wonderful job with my order. I couldn’t be happier with the quality of the product or the customer service. The representatives I’ve spoken with are kind, courteous and knowledgeable. Excellent job!

Getting Started Guide (6)

Michaela Bridgeman

Project Coordinator

Learn more

Our house is a work in progress! Little by little, we will get it done. We are working with a very tight budget, so everything we do and buy has to be thoughtfully planned. We are pleased with the way it turn out. Our friends and our neighbors, they won’t stop looking! love it!

Johnny, US

Getting Started Guide (7)

Nate Brantley

Project Coordinator

Learn more

The staff has been excellent to work with. I had panels that were damaged in shipping they were replaced quickly.

Getting Started Guide (8)

Nathan Smith

Project Coordinator

Learn more

"I purchased enough stone to do the bottom 24" of my garage and it turned out great. I'm doing our house to match (36") in the spring when the weather breaks."

Darren, Willow Wood, Ohio

Getting Started Guide (9)

Rhett Male

Project Coordinator

Learn more

"I bought this a few months back for the fireplace. I was able to install it this past weekend. I still have to caulk and touch up paint. It looks awesome and was very easy to install. I viewed the videos before starting. They were a great help. Had more trouble figuring out the layout to install logs in fireplace than putting this up."

James1213, North Carolina

Getting Started Guide (10)

Rob Dean

Project Coordinator

Learn more

All aspects of the project went very well. Great first meeting getting introduced to the product, design, and follow up during and after my project. Couple of glitches along the way but were dealt with promptly and to my satisfaction. Definitely would use and recommend GenStone again.

Getting Started Guide (11)

Jonathan Kostic

Project Coordinator

Learn more

I highly recommend this product looks amazing very easy to install and customer service and support was top notch. Jonathan Kostic was my salesperson and he was there for everything I needed. Great people to do business with

Getting Started Guide (12)

Courtney Mintz

Project Coordinator

Learn more

It was so refreshing to work with a friendly and competent customer service representative. Courtney was a pleasure to deal with. She was extremely helpful , knowledgeable and followed through on everything we discussed . I would highly recommend your company because of her friendly customer service!

Getting Started Guide (13)

Amanda Sachs

Manager

Learn more

Amanda was great and willing to listen to my needs. The results turned out perfect for the project. The curb appeal is exactly what we wanted when reviewing exterior veneer options but so much easier than solid stone.

Jeremy C., Greensboro, NC

Getting Started Guide (14)

Brian Cassel

Project Coordinator

Learn more

I have been impressed throughout this entire process and this experience was no different. Top notch customer service every time.

Getting Started Guide (15)

Ellie Peretz

Project Coordinator

Learn more

Ellie was very helpful with getting my sample out quickly and was sure to follow up with me with a phone call to answer any questions I might have with their product. With some pictures and a few measurements they were able to get me just what I needed to complete my project. Thank you for your great customer service!

Michael L., Lewiston, ME

Joshua Burck

Joseph Hajek

Jack Bluni

Cole Edwards

Kayla Anderson

Michaela Bridgeman

Nate Brantley

Nathan Smith

Rhett Male

Rob Dean

Jonathan Kostic

Courtney Mintz

Amanda Sachs

Brian Cassel

Ellie Peretz

Getting Started Guide (2024)

References

Top Articles
Latest Posts
Article information

Author: Jerrold Considine

Last Updated:

Views: 6345

Rating: 4.8 / 5 (78 voted)

Reviews: 93% of readers found this page helpful

Author information

Name: Jerrold Considine

Birthday: 1993-11-03

Address: Suite 447 3463 Marybelle Circles, New Marlin, AL 20765

Phone: +5816749283868

Job: Sales Executive

Hobby: Air sports, Sand art, Electronics, LARPing, Baseball, Book restoration, Puzzles

Introduction: My name is Jerrold Considine, I am a combative, cheerful, encouraging, happy, enthusiastic, funny, kind person who loves writing and wants to share my knowledge and understanding with you.